Captain Jack Casino Privacy Policy
At Captain Jack Casino, we prioritize your privacy and security while you enjoy thrilling online gaming. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with Canadian regulations, including PIPEDA, ensuring a trustworthy experience for players across Canada.
Introduction
Welcome to Captain Jack Casino, your premier destination for online gaming in Canada. As a licensed operator, we are committed to safeguarding your privacy. This policy explains our practices regarding personal data protection, data security, and user rights, tailored to comply with federal and provincial privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation.
Information We Collect
We collect personal information to provide and improve our services. This includes:
- Account Information: Name, email, date of birth, and address (required for verification under Canadian gaming regulations).
- Financial Data: Payment details for deposits and withdrawals, handled securely via encrypted channels.
- Usage Data: IP address, device information, and gaming activity to enhance user experience and detect fraud.
- Cookies and Tracking: We use cookies to remember preferences and analyze site traffic, in line with Canadian consent requirements.
All data collection is transparent, and we only gather what is necessary for legitimate purposes like account management and regulatory compliance.
How We Use Your Information
Your personal data is used to:
- Process transactions and manage accounts efficiently.
- Provide personalized promotions and support, respecting your consent.
- Ensure compliance with anti-money laundering (AML) laws and responsible gaming standards in Canada.
- Improve our platform through analytics, without identifying individuals without permission.
We never use your data for unsolicited marketing without explicit opt-in consent, as per PIPEDA guidelines.
Sharing Your Information
Captain Jack Casino does not sell your personal information. We may share data only when necessary:
- With trusted third-party service providers (e.g., payment processors) under strict confidentiality agreements.
- To comply with legal obligations, such as reporting to Canadian authorities or resolving disputes.
- In the event of a business merger, with your data protected throughout.
International transfers, if any, adhere to adequate protection standards equivalent to Canadian laws.
Data Security and Protection
Your trust is our priority. We implement robust measures to protect your information:
- Advanced encryption (SSL/TLS) for all data transmissions.
- Regular security audits and compliance with ISO 27001 standards.
- Firewalls and access controls to prevent unauthorized access.
- Responsible handling of sensitive data, including KYC verification for player safety.
As a licensed casino, we operate under strict regulatory oversight to ensure fairness and data integrity, giving you peace of mind while playing.
Your Rights and Choices
Under Canadian privacy laws, you have rights regarding your personal information:
- Access and Correction: Request a copy of your data or updates to inaccuracies.
- Consent Withdrawal: Opt out of marketing or cookie usage at any time.
- Deletion: Request removal of your data, subject to legal retention requirements.
- Complaints: Contact us or the Office of the Privacy Commissioner of Canada if needed.
To exercise these rights, email our privacy team at privacy@captainjackcasino.ca.
Cookie Policy
We use essential, performance, and marketing cookies to optimize your experience. You can manage preferences via our cookie consent banner, ensuring compliance with Canadian digital privacy norms. For more details, review our full cookie statement.
Changes to This Policy
We may update this Privacy Policy to reflect legal changes or operational needs. Significant updates will be notified via email or site notice, with the latest version always available here. Continued use of our services constitutes acceptance.
Contact Us
Questions about our privacy practices? Reach out to our dedicated support team:
- Email: support@captainjackcasino.ca
- Live Chat: Available 24/7 on our site
- Phone: 1-800-CAPTAIN (toll-free in Canada)
Frequently Asked Questions (FAQ)
What personal information does Captain Jack Casino collect?
We collect essential details like your name, email, and payment info for account setup and transactions, plus usage data for security and improvements—all in line with PIPEDA.
How is my data protected at Captain Jack Casino?
Your information is secured with encryption, firewalls, and regular audits. We comply with Canadian standards to prevent breaches and ensure safe gaming.
Can I delete my personal data?
Yes, you can request data deletion, though we retain necessary records for legal and regulatory purposes as required by Canadian law.
Do you share my information with third parties?
Only with vetted partners for service delivery, and never for sale. All sharing follows strict privacy protocols.
Ready to play with confidence? Sign up today and experience secure, exciting gaming at Captain Jack Casino. Your privacy is always protected!